Self Service Portal

The Self-Service Portal (SSP) is KIX’s customer portal and is included with KIX Pro – for both on-premises installations and KIX.Cloud. It serves as a communication and information tool.

In the Self-Service Portal, customers can create and edit tickets, as well as view FAQs and assets. The Self-Service Portal is integrated with KIX, enabling direct collaboration between the helpdesk/support team and the customer.